His ethos, which he has passed on to his dedicated team is that nothing is too much trouble for our guests. James is an accomplished stylist and colourist with the skills and expertise to effectively advise you on the perfect colour and cut to suit your face shape, hair type and personal style.
“I was really impressed by the quality of service I received. Despite being 2 members of staff down, James was calm and courteous and took his time over my hair. He asked lots of questions and clearly listened to the answers I gave him. I’m very pleased with my cut and will definitely go there again.” Mrs 14/7
“I have been trusting James with my hair for over 5 years now and I still leave the salon with a spring in my step. James always listen to what I am trying to achieve even though my explanations are usually quite poor and the result is always spot on. The experience is always relaxing and fun and I have no reservation in recommending the salon to anyone looking for a skilled hairdresser that listens and can make you feel a million bucks.” Corine 21/11
“James is a genius! He does the best cut and blow dry and understands exactly what I want. My hair always looks amazing afterwards and several friends have asked where I get it done. I love the Aveda products, they smell gorgeous and really nourish my hair. The complimentary hand massage is fabulous too.” Anon 7/6
“I couldn’t recommend The Courtyard more highly, for fantastic, friendly service and for the quality of the cuts. I’ve been going for over 5 years now, and just hope that James and his team never leave Twickenham, as it would be hard to find the same level of service elsewhere. I have recommended several friends and family members, who are also Courtyard converts now!” Dani 11/12
“I’ve been coming here for about 3 years and James always works wonders with my hair. Totally worth the price, he’s a genius! Lovely Aveda products – they smell delicious. I always leave feeling like a new woman!” Anon 15/11
“Another excellent experience from Courtyard! This is my salon of choice as they use Aveda products and for the professional experience and knowledge of the staff. Their customer care is excellent without bordering on being ‘over friendly’. James was patient in listening to the changes I wanted in respect of hair colour. He took this into account when advising on the combination of colour to suit me – which of course I took as I completely trust his advice and that of other staff at the salon. The staff always take time and never rush the appointment, which I am afraid was my experience elsewhere. That is why I would not now use another salon. Really happy with the colour, cut and advice on aftercare and looking forward to next visit in December.” Sunita 1/10